Why is it important to get personally involved in employee recognition and celebrations

1000 words

require reading:

Kouzes, J. M. and B. Z. Posner (2012). “The leadership challenge: How to make extraordinary things happen in organizations.” Panarchy, the collapse of the Canadian health care system: 124.
Willink, J. and L. Babin (2017). Extreme ownership: How US Navy SEALs lead and win, St. Martin’s Press

Instructions: You are required to answer the following questions. You should save your answers in a Word document for submission. Please do not repeat the questions on your answer sheet. Instead, please list the answers numerically/sequentially by simply utilizing 1, 2, 3, and 4. Each assignment must have a cover page listing your name, the name of the assignment, and the date. The cover page does not count towards the word count. For each assignment, you are expected to answer the assigned questions in your own words. Each assignment paper should be at least 1,000-1,500 words. Papers less than the required 1,000-1,500 words will get zero. This does not mean each question requires a 1,000-1,500-word response; rather, the total number of words for answering the questions must total more than 1,000-1,500 words. See grading rubric below. An exemplary answer demonstrates comprehension through a complete understanding by translating, interpreting and extrapolation as well as full analysis of the basic information into elements by identifying causes and relationships.

Purpose: The purpose of this assignment is to expose students to the issues and complexities of applied leadership within the hospitality and tourism industry. Students will be asked to immerse themselves in applied leadership material, reaching out to an industry leader (mentor) to discuss prescribed issues/topics, and reflect on applied leadership topics and discussion.

Assignment –

1. Read the assigned material(s) as outlined on the course syllabus

2. From each reflection assignment:

· Provide your mentors contact information (Name, title, company, email)

· Select 4-6 prompts (minimum one prompt from each chapter, from each book) and write your response to each in an HTM context,

· Length/Format: 1,000-1,500 words minimum. The expected format is demonstrated below.

· Cite any outside materials or work that is not your own, including the authors of the reading.

· Upload and submit your reflection paper using the iLearn assignment link

Reading

Kouzes, J. M. and B. Z. Posner (2012). “The leadership challenge: How to make extraordinary things happen in organizations.” Panarchy, the collapse of the Canadian health care system: 124.

Willink, J. and L. Babin (2017). Extreme ownership: How US Navy SEALs lead and win, St. Martin’s Press.

Questions/prompts

Below is a list of prompts for reflection. Select 4-6 prompts (minimum one prompt from each chapter, from each book) and write your response to each in an HTM context. For each question, ask yourself AND ask your mentor the following:

1. Reflection #1 – Model the Way

· LC – Ch 3-4, p.45-92

· LC – Ch03 – Clarify Values

· Leadership philosophy –

· What values do you demand of yourself?

· What performance criteria do you demand of yourself?

· Leadership Values –

· What values, or enduring beliefs, drive you as a leader?

· Describe the specific dimensions/variables (e.g., trust, expectations, pride, commitment, etc.) that you prescribe to?

· Leadership Consensus –

· How does one build consensus arounds values, principles and standards?

· LC – Ch04 – Set the Example

· Leadership Behavior Example –

· How do you keep your commitments and follow through on your promises? Is this important?

· What are examples of exemplary behavior that leaders should be demonstrating?

· Do you regularly and publicly ask for feedback from others about how your actions affect them?

· EO – Ch 1-2, p.17-64

· EO – Ch01 – Extreme Ownership

· Why is important for leaders to take ownership of their situation, even if their employees make mistakes?

· EO – Ch02 – No Bad Teams, Only Bad Leaders

· What can leaders do to help their team overcome weaknesses?

2. Reflection #2 – Inspire a Shared Vision

· LC – Ch 5-6, p.93-142

· LC – Ch05 – Envision the Future

· Leadership Vision –

· What percentage of time is focused on the future, imaging possibilities?

· How does future envisioning take place? Evolve to actual reality?

· LC – Ch06 – Enlist Others

· Leadership Enlistment –

· With amount of time a modern General Manager spends responding to e-mails and analyzing a plethora of reports and data leaves little time to focus human interactions. Is this how GM’s want to operate and what can be done to change this?

· How does one articulate and encourage constituents to “buy-in” to a shared vision?

· What happens when constituents don’t buy-in to a shared vision?

· EO – Ch 3, p. 65-86

· EO – Ch03 – Believe

· How can leaders align the immediate tactical mission to the overall strategic goals? What are the expected obstacles to doing this?

3. Reflection #3 – Challenge the Process –

· LC – Ch 7-8, p.143-192

· LC – Ch07 – Search for Opportunities

· Leadership Transformation through Opportunities –

· How do leaders seize challenges, turbulence and adversity and make things better?

· How do leaders take the ordinary/mundane and find improvements and excellence?

· LC – Ch08 – Experiment and Take Risks –

· Leadership and risk taking

· How can we make a safe environment while allowing risk taking?

· EO – Ch 4,5,6,7, p.87-168

· EO – Ch04 – Check the Ego

· How can egos and/or personal agenda’s hurt a team’s performance? How do you overcome this?

· EO – Ch05 – Cover and Move

· What are the best steps to overcoming “silos”, lack of teamwork, team divisions/cliques, and distrust?

· EO – Ch06 – Simple

· What steps are necessary to keep communication effective and simple/understood?

· EO – Ch07 – Prioritize and Execute

· What steps might a competent of leader take to avoid being overwhelmed if they try to tackle multiple problems or a number of tasks simultaneously?

4. Reflection #4 – Enable Others to Act –

· LC – Ch 9-10, p.193-244

· LC – Ch09 – Foster Collaboration

· Leadership and a climate of trust –

· What steps should be taken to establish a climate of trust?

· With virtual platforms and communication commonplace, how has this effected professional relationships and concern for others?

· LC – Ch10 – Strengthen Others

· Leadership strengthens others –

· How does a leader organize the workplace to build competence and ownership?

· What actions make employees feel powerful and in control of their circumstances?

· EO – Ch 8,9,10, p.169-244

· EO – Ch08 – Decentralized Command

· What considerations are necessary to decentralize authority? Is this important and why?

· EO – Ch09 – Plan

· Why is it important for leaders to clearly identify directives for the team? Are ambiguous and nonparticipative plans effective?

· EO – Ch10 – Leading Up and Down the Chain of Command

· What are the challenges of communicating both up and down the chain of command? Why is it important to do both well?

5. Reflection #5 –Encourage the Heart –

· LC – Ch 11-12, p.245-294

· LC – Ch11 – Recognize Contributions

· Leadership of contributions and recognition –

· What is the most effective way to communicate your positive expectations clearly and regularly?

· What type of environment makes it comfortable to receive and give helpful feedback?

· LC – Ch12 – Celebrate the Values and Victories –

· Leadership that celebrates values and victories –

· How do effective leaders make work “fun” and enjoyable?

· Why is it important to get personally involved in employee recognition and celebrations?

· EO – Ch 11,12, p.245-

· EO – Ch11 – Decisiveness amid Uncertainty

· Decisiveness and uncertainty are a given in any environment. How do leaders balance timeliness and intelligence gathering in order to make a good and timely response?

· EO – Ch12 – Discipline Equals Freedom

· How does a leader balance encouraging others to grow and become leaders themselves, while maintaining confidence that someone else will get all the glory?

· How do leaders gain respect?

Sample Reflection Paper Format/Outline

· The following outline should be used for your reflection paper. You are not required to use the titles (e.g., Brief Introduction, Body, etc.) but should use this general format when writing your paper.

· Cover Page

· Title of paper to include the following:

· Reflection Paper Title

· Student Name and ID

· Course Title and Section

· Professor Name and Title

· Due Date of Submission

· Main Paper

· As you address each prompt, the following ideas should be integrated within each question answer.

· Brief Introduction

· Introduce the topic to the reader and summarize your reflection of this topic/article.

· Body

· Address the following prompts as prescribed in the assignment. Include 3-4 examples for each prompt

· Conclusion

· Conclude the reflection paper by summarizing your comments and main points to the reader.

· References

· Include any references that were used in your reflection paper including the main authors. Use APA style.

Reflection Paper Assignment Title Goes Here

John Q Student

HTM424 – Tourism Management

ID: 123456789

San Francisco State University

Faculty: Dr. Andrew Walls

January 1, 2000

1. (Please write the prompt/question you are addressing here, then answer) Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur

2. (Please write the prompt/question you are addressing here, then answer) Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur.

Hospitality & Tourism Management

HTM515 Writing Assignment

Assessment Rubric

Criteria	Unacceptable (U)	Acceptable (A)	Exemplary (E)
Formatting & Sources	1-pts ea	3-pts ea	5-pts ea
Grammatical structure, sentence formation	Errors in grammar, sentence structure or spelling	Uses correct grammar, sentence structure and spelling throughout document	Readability enhanced by facility in language use, range of diction and syntactic variety
Formatting (word count, font, etc.)	Paper does not follow prescribed format	Paper follows prescribed format marginally with a few exceptions	Paper follows prescribed format
Plagiarism (Turnitin.com)	Similarity rate above 15%	Similarity rate = 15%	Similarity rate below 15%
Citation of secondary sources	None; or majority are inappropriate or inappropriately cited; and/or portions are plagiarized	Most sources are appropriate and cited adequately	All sources are appropriate and cited completely and accurately
Criteria	Unacceptable (U)	Acceptable (A)	Exemplary (E)
Content and Writing	6-pts ea	11-pts ea	16-pts ea
All prompts addressed	Some portion or all of the prompts were not addressed	All prompts were addressed in brief and/or imprecise manner	All prompts were addressed in a detailed and thorough manner
Knowledge, Comprehension, Understanding & Support of topic	Demonstrates some understanding of topic; Does not make connections among ideas	Beyond surface understanding; Demonstrates facility with topical and disciplinary knowledge	Demonstrates disciplinary understanding and interconnections; makes links that suggest discovery of new information or new ways of relaying information
Source Exploration; Evaluate information and its sources critically	Does not evaluate or mention primary source(s) or other independently researched sources	Evaluates primary source(s) but does not evaluate a variety of other independently researched sources that are appropriate to the topic of discussion	Critically evaluates a variety of sources (including primary source & independently researched sources) appropriate to the scope and discipline of the research question
Application of idea/concept	Paper does not solve problems to a new situation	Paper solves problems to a new situation by applying acquired knowledge, facts and techniques in a different way	Paper solves multiple problems in a new situation by applying knowledge, facts and technique in different ways
Conclusion	None or extremely weak	Good summary	Reviewed main points and tied everything together; future direction(s) proposed

Why is it important to get personally involved in employee recognition and celebrations

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