PLEASE USE THE LINK PROVIDED BELOW WHICH IS THE PDF OF THE TEXTBOOK TO VIEW THE DISCUSSION QUESTIONS AT THE END OF CHAPTER 1/ASSIST IN ANSWERING THE QUESTIONS:
https://drive.google.com/file/d/1Lho7gBgscbBQ1CFC16v6zMPSPHm2iDDV/view
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Discussion Question 1: How may an organization’s human resources be viewed as a strength or a weakness when doing a SWOT analysis? What could be done to strengthen human resources if it is seen as a weakness?—Please write 4 paragraphs with each paragraph containing 50-60 words.
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Discussion Question 4: One healthcare organization is pursuing a business strategy of differentiating its service product through providing excellent customer service. What HR metrics do you recommend to reinforce this business strategy? Why? —Please write 4 paragraphs with each paragraph containing 50-60 words.
3. Using Exhibit 2.2 (ON PG. 40) , pick 4 professions and describe them, including such information as job function (be very brief), required education, licensing requirement (if any), and so on. Use one paragraph for each of the professions, for a total of 4 paragraphs on this page. Each paragraph should contain 50-60 words.
4. Slide 8—Of the 6 bullet points on this slide, pick 4 of the trends and then fully describe each trend, including why the trend is of major importance to you, the Chief Human Resources Officer for a large health insurance company. Write one paragraph for each of the trends, for a total of 4 paragraphs on this page. Each paragraph should contain 50-60 words.
Chapter 2 The Healthcare Professional
Professionalization
Healthcare professionals
Nurses
Pharmacists
Allied health professionals
Healthcare administrators
Considerations for HR management
The changing nature of the health professions
Copyright © 2018 Foundation of the American College of Healthcare Executives. Not for sale.
1
Healthcare Professionals
As healthcare evolves, more professionals are needed who are empowered to make decisions without direct supervision.
Functional training teaches personnel to perform tasks but does not teach the theory behind the practice.
Theory is also essential.
Healthcare workers include practitioners (e.g., doctors, nurses, dentists, physicians’ assistants), administrators, and allied health professionals.
Healthcare workers are employed in a variety of settings, including hospitals, ambulatory care organizations, pharmaceutical companies, physicians’ offices, research institutes, and more.
Copyright © 2018 Foundation of the American College of Healthcare Executives. Not for sale.
Healthcare Professionals
Nurses: The art of caring with the essence of science
Assessment
Diagnosis
Planning
Implementation
Evaluation
Registered nurse versus licensed practical nurse
Copyright © 2018 Foundation of the American College of Healthcare Executives. Not for sale.
Healthcare Professionals
Pharmacists
RPh versus PharmD
State-board certified
Changing role of the pharmacist
Allied health professionals
Professionals who deliver health-related services
Disease prevention
Nutrition
Rehabilitation and therapy
Requires education and training
Copyright © 2018 Foundation of the American College of Healthcare Executives. Not for sale.
Healthcare Professionals
Healthcare administrators
Organize, coordinate, and manage healthcare
Postsecondary education required
Bachelors and/or master’s degree in healthcare administration, business administration, or public health
Physician executives
Increased to about 11,000 in 2016
Copyright © 2018 Foundation of the American College of Healthcare Executives. Not for sale.
The Role of HR Management in Healthcare
Qualifications of HR personnel
Education, experience, judgment ability, accountability, physical and communication skills, and certification or licensure
Primary roles
Verifying credentials
Education services
Practitioner management
Copyright © 2018 Foundation of the American College of Healthcare Executives. Not for sale.
The Changing Healthcare Profession
The 1990s
The meaning of health redefined
Boundaries of healthcare professionals reshaped
Outcomes of healthcare interventions changed
New ways of thinking about quality of life
Three major changes
Shift to outpatient care and cost containment
Technological advances
Medical innovation
Copyright © 2018 Foundation of the American College of Healthcare Executives. Not for sale.
Healthcare Trends Affecting HR
Hospitalists and changing hospital–physician relationships
Decreased reimbursements
Alternative therapies
Interdisciplinary patient-care teams
Recruitment and retention
Entrepreneurship
Copyright © 2018 Foundation of the American College of Healthcare Executives. Not for sale.
