Health Information Management
To provide healthcare that is regarded to be quality, health organizations and facilities similar to other companies in various industries are required to embrace information technology in addition to information management systems. Health informatics or health information management as applicable in the healthcare sector provides a description of activities that are associated with obtaining, analyzing as well as protecting medical information critical in providing patients with quality healthcare (Usher, Gudes, and Parekh, 2016). For decades now, the field of health informatics has been gradually developing in particular from the time computer technology became sophisticated enabling computers to manipulate large files of data. As a result, traditional paper based health records are being replaced with electronic health records which are considered more effective in management of health related information.
Historical events in the field of health informatics
As a practice, health information management among healthcare professionals can be traced in the 1920s where medical practitioners, in particular physicians and doctors realized that creation of health records was beneficial to both their patients and the healthcare service providers. Brooks (2017) states that health service providers realized that it was easy to administer treatment to patients who had an accurate and complete medical history. All the records were being documented on paper while the American Association of Record Librarians had the responsibility of standardizing the recording practice.
Development of computers in the 60s and 70s ushered a new era of information which meant that the records initially on paper could be processed and stored in various files in the computers. Originally, healthcare facilities collaborated and partnered with Universities to have their health records stored on computers under the agreement that only authorized individuals from the healthcare facilities would access these files (Cesnik, & Kidd, 2010). However, as computers became more common, healthcare facilities made investments to have individual health departments such as the registry utilize single application software that they would use for their operations.
Consequently, in the 1980s and 1990s, the healthcare industry was characterized by the use of computer application software which was more dedicated to provision of specialized healthcare functions such as laboratory and registry. At this point in time is when the master patient index (MPI) was introduced in the industry. The new millennium starting 2000s would mark the greatest milestone in the healthcare informatics. This has been regarded to be significant because it was a period when much breakthrough was witnessed, solving many weaknesses which were common in the previous systems. Many of the health information management systems developed prior to the 2000s lacked a cross-departmental, communicative record capability. However, with the new features, healthcare facilities started complying with the American Recovery and Reinvestment Act [ARRA]. Facilities implemented the functional Electronic Health Record systems in line with ARRA requirement to fully have medical records in electronic form by 2014. Health Informatics future is on how well the existing systems will be fined-tuned. Focus will be on how data can be quickly collected, analyzed in an accurate manner, processed and given out virtually to any device or medical personnel in need of it.
Guidelines and standard technologies used in the field of health information management
There are numerous guidelines on technology which Featherfall can observe in relation to the health information management field. First, it is critical to ensure that the technology adopted meets documentation integrity. What this assures is that all the health records are accurate and complete. Moreover, the organization should observe information governance as well as other legal expectations which pertains health records. According to Raw (2003), standard technologies which are used currently in the Health Information Management field have their focus on interoperability. In particular, the focus is often on empowering consumers, Electronic Health Record Laboratory results, Electronic Health Record-Centric which emphasizes on continued compliance, the Emergency Responder Electronic Health Record(ER-EHR), and finally the Biosurveillance (Dinh, & Chu, 2006). Other systems include the CDMS Chronic Disease Management Systems, EMR (Electronic Health Records), and the PHR (Public Health Records). Follen, et al. (2007) noted that when CDMS and EMR are utilized by healthcare facilities, the beneficial results include monitoring, provision of a secure, proficient and sustainable patient care.
Overview of how the roles at Featherfall interact with technology
Having Featherfall staff trained on the use of various technologies would be beneficial to the management of the facility, the patients, the staff and the overall community. The organization would be able to establish better procedures of managing patient records. The concerns of the administration department can be met through the integration of the system in a way that departments in the facility can become reachable via the health informatics system. Moreover, the administration staff would utilize the technology in scheduling the admission of patients, registering patients immediately they arrive, process financial information as well as other patient and business related data. In addition, the clinical staff would record or display the accumulating information efficiently. On the other hand, the health information management team would be responsible for documenting codes which identifies procedures for diagnosis, treatment as well as determine the costs incurred. Thus, these roles would have a positive interaction with the technology an aspect which improves patient-health professional relationship and at the same time patient satisfaction in regard to the delivery of quality care.
Evaluation of the new health information technology systems
Evaluating the functioning of the new information technology systems means various aspects will have to be addressed. First, there will be evaluation of the system’s ability to equal the clinical workflow, capability of processing information, the ease in using the technology, the extent users are motivated and finally how the technology affects the behavioral and social processes of the staff.
To make this evaluation of the new information technology system and assess if it meets the needs of the facility, a study will be conducted. A study design will be created specifically for the developers and the users. The study will collect data on the aspects mentioned and from the findings; recommendations will be made to address certain concerns. Participants will be recruited from the staff of the facility. Importantly, the individuals to be recruited will be volunteers and not coerced to be part of the study. The evaluation will be done during the trial period and participants will have access to data or information which only relates to their duties. The software will be setup in the workstations using laptops that are password protected. Participants will be expected to complete pre and post evaluation packets. They will specifically evaluate the software design, the software itself, and its applicability in comparison to the needs of the facility. The facility’s legal department will be tasked to review the regulations, rules, and laws that have been set by the government.
References
Brooks, A. (2017). Health Information Management History: Past, Present & Future. Rasmussen.edu. Retrieved Dec 2017, from
http://www.rasmussen.edu/degrees/health-sciences/blog/health-information-management-history/
Cesnik, B., & Kidd, M. R. (2010). History of health informatics: a global perspective. Stud Health Technol Inform, 151, 3-8.
Dinh, M., & Chu, M. (2006). Evolution of health information management and information technology in emergency medicine. Emergency Medicine Australasia, 18(3), 289-294.
Follen, M., Castaneda, R., Mikelson, M., Johnson, D., Wilson, A., & Higuchi, K. (2007). Implementing health information technology to improve the process of health care delivery: a case study. Disease Management, 10(4), 208-215.
Raw, J. (2003). “Standards for Health Information and Related Health Information Technology.” Health Information Management Journal, 31(3): 1-5. http://dx.doi.org/10.1177/183335830303100302
Usher, W., Gudes, O., & Parekh, S. (2016). Exploring the use of technology pathways to access health information by Australian university students: a multi-dimensional approach. Health Information Management Journal, 45(1), 5-15.http://dx.doi.org/10.1177/1833358316639450