Using the Anthrax Crisis (Clarke Article) as described by as a backdrop….chose one option to address

1. Using the CRS report by Lindsay (2011), describe how social media could have been used had it been available when the attacks happened.

Read or Review

Module 3: Organizations in Critical Incident Response: the following parts of the commentary:

Part II: Organizational Interface with the Community: Communicating with the Public in Critical Incidents

Part III: Summary

Lindsay, B.R. (2011). Social Media and Disasters: Current Uses, Future Options, and Policy Considerations. Report# R41987, Washington, D.C: Congressional Research Service http://www.fas.org/sgp/crs/homesec/R41987.pdf

Covello, V. (n.d.). Effective Risk and Crisis Communication during Water Security Emergencies. http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CCkQFjAA&url=http%3A%2F%2Fcfpub.epa.gov%2Fsi%2Fsi_public_file_download.cfm%3Fp_download_id%3D461264&ei=r9rmUvmHO9SksQTbjYCgCw&usg=AFQjCNFg6oGpMut1qqGJNXyihWI8B9y_OA&bvm=bv.59930103,d.cWc

Paul, S. (2012, April 9). How Social Media is Changing Disaster Response. http://mashable.com/2012/04/09/social-media-disaster-response-government/

Course Resources: eReserves: Clarke, L. et al. (2006). Speaking with One Voice: Risk Communication Lessons from the US Anthrax Attacks, Journal of Contingency and Crisis Management, 14(3). http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1963291/pdf/0971578.pdf